Terms of Service

Last updated: April 27, 2026

These Terms of Service ("Terms") govern your use of SignalFlow at signalflow.fyi (the "Service"). By creating an account, starting a free trial, or otherwise using the Service, you agree to these Terms. If you don't agree, don't use the Service.

1. Eligibility

You must be at least 18 years old and legally able to enter binding contracts in your jurisdiction to use SignalFlow. By using the Service, you confirm both. If you're using the Service on behalf of a company, you confirm you have authority to bind that company to these Terms.

2. What SignalFlow Is

SignalFlow is an automation tool. It reads trading signals from Telegram channels you choose to connect, parses them into trade instructions, and forwards those instructions to your connected broker accounts (MT4, MT5) via MetaAPI. That's it. We don't generate signals, we don't choose channels for you, and we don't decide your trade sizes — you do.

3. Not Investment Advice

SignalFlow does not provide investment advice, trading recommendations, financial planning, brokerage services, or any other regulated financial service. We are a software tool. Every signal copied through the Service originates from a third-party Telegram channel that you, the user, chose to follow. We make no representation about the accuracy, profitability, suitability, or legality of any signal or signal provider. You are solely responsible for evaluating signals and channels before connecting them.

4. Risk Acknowledgment

Trading forex, CFDs, futures, crypto, and other leveraged instruments carries substantial risk. You can lose more than your initial deposit. Past performance of any signal provider, channel, or strategy is not a reliable indicator of future results. Only trade with capital you can afford to lose. By using SignalFlow, you accept full responsibility for all trades placed on your accounts and all resulting profits or losses.

5. Your Account and Responsibilities

6. License to Use the Software

SignalFlow grants you a personal, non-exclusive, non-transferable, revocable license to use the Service for as long as your subscription is active and these Terms are in effect. We retain all intellectual property rights in the Service, including the codebase, parsing logic, UI, branding, and documentation. You don't receive ownership of any of it. You may not:

7. Acceptable Use

You agree not to: (a) probe, scan, or test the security of the Service; (b) overload the infrastructure with excessive automated requests; (c) use the Service to launder funds, evade sanctions, or commit fraud; (d) impersonate any person or entity; (e) interfere with other users' use of the Service. We may suspend accounts that violate this section without prior notice.

8. Subscriptions, Billing & Refunds

Plans

Current plans are Starter ($14/month), Pro ($19/month), and Lifetime ($179 one-time payment). Pricing may change for new sign-ups, but existing subscribers keep their original price unless we say otherwise in writing.

How you pay

SignalFlow is paid in cryptocurrency only — USDC, BTC, ETH and 300+ other coins — through our payment processor, NOWPayments. We do not accept cards and we do not store card details, because no card is ever used.

Free trial

New users get a 3-day free trial. The trial takes no payment method at all, so there is nothing to charge and nothing to cancel. When the 3 days end, your account pauses until you buy a plan.

No automatic renewal

There is no recurring billing and no subscription to cancel. Crypto payments cannot be charged on a schedule. Each paid month is a one-off payment against an invoice. Before your access ends we will email you a reminder with a link to pay for the next month. If you do nothing, access simply ends on its date — you will never be charged without acting.

Cancellation

To stop using SignalFlow, simply don't renew. There is no cancel button because there is nothing to cancel — no card is on file and no payment will be taken. You keep access for whatever period you have already paid for.

Refunds (monthly plans)

If you're unhappy with a month you have paid for, email us within 7 days of that payment and we'll refund it, no questions asked. Refunds are processed by hand: reply with a crypto wallet address you control, and we’ll send the refund — the USD price you paid — within two business days. The network fee is deducted from that amount. After the 7-day window, that month's payment is non-refundable — but since nothing auto-renews, you can simply not pay again.

Refunds (Lifetime plan)

The Lifetime plan is refundable within 7 days of purchase, no questions asked, on the same terms as above. After 7 days, the Lifetime payment is non-refundable.

Chargebacks

Cryptocurrency payments are final and cannot be reversed. There is no chargeback mechanism — not because we've excluded one, but because the payment rails do not have one. This cuts both ways, and you should know it before you pay: your protection is our 7-day refund promise above and nothing else. If something goes wrong, email support@signalflow.fyi. We would much rather refund a fair claim than have an unhappy customer with no recourse.

9. What "Lifetime" Means

The Lifetime plan grants access for the operational lifetime of the SignalFlow product, not the lifetime of any individual person. If we choose to discontinue the Service, we will give Lifetime customers at least 6 months' written notice (by email) before shutdown, and we'll make a reasonable effort to provide an export of trade history before the Service goes offline. Lifetime does not entitle you to features that are later moved to separately-priced higher tiers, but we'll make a good-faith effort to keep the core copying functionality intact for Lifetime users.

10. Service Availability

We aim for high availability but do not guarantee uninterrupted service. Signal execution depends on the availability of Telegram, MetaAPI, your broker, network conditions, and market hours. We are not liable for missed trades, delayed fills, slippage, broker rejections, requotes, or any other execution outcome resulting from factors outside our direct control.

11. Limitation of Liability

Read this carefully — it caps our liability to you.

To the maximum extent permitted by applicable law:

Some jurisdictions don't allow certain liability limitations, so parts of this section may not apply to you. Where a limitation can't be enforced, our liability is limited to the smallest amount the law allows.

12. Indemnification

You agree to defend, indemnify, and hold SignalFlow (and its operator, contractors, and agents) harmless from any claim, loss, liability, damages, or expense (including reasonable legal fees) arising from: (a) your use or misuse of the Service; (b) your violation of these Terms; (c) your violation of any third-party right (including intellectual property, privacy, or contractual rights — e.g., your broker's terms or a Telegram channel's rules); (d) any trade executed on your account through the Service; (e) any tax or regulatory obligation arising from your trading activity.

13. Account Suspension and Termination

We may suspend or terminate your account, with or without notice, if you breach these Terms, abuse the Service, engage in fraud, or create legal or operational risk for us. We may also terminate accounts that have been inactive (no logins or signal activity) for more than 12 months. On termination, your access ends immediately; we'll process any earned-but-not-yet-delivered refund per Section 8.

You may terminate your account at any time by canceling your subscription and contacting us to request data deletion.

14. Changes to These Terms

We may update these Terms from time to time. If the changes are material, we'll email registered users at least 14 days before the changes take effect and update the "Last updated" date at the top of this page. Continuing to use the Service on or after the effective date means you accept the updated Terms. If you don't agree, cancel your subscription before the effective date.

15. Governing Law and Disputes

These Terms are governed by the laws of the State of Delaware, USA, without regard to its conflict-of-law rules. Any dispute arising out of or relating to these Terms or the Service shall be brought exclusively in the state or federal courts located in Delaware, and you consent to personal jurisdiction there. The UN Convention on Contracts for the International Sale of Goods does not apply.

16. Severability and Entire Agreement

If any part of these Terms is found unenforceable, the rest stays in effect. These Terms (together with the Privacy Policy) constitute the entire agreement between you and SignalFlow regarding the Service and replace any prior agreement on the same subject.

17. Contact

Questions, refund requests, or legal notices: support@signalflow.fyi.