Terms of Service

Last updated: April 27, 2026

These Terms of Service ("Terms") govern your use of SignalFlow at signalflow.fyi (the "Service"). By creating an account, starting a free trial, or otherwise using the Service, you agree to these Terms. If you don't agree, don't use the Service.

1. Eligibility

You must be at least 18 years old and legally able to enter binding contracts in your jurisdiction to use SignalFlow. By using the Service, you confirm both. If you're using the Service on behalf of a company, you confirm you have authority to bind that company to these Terms.

2. What SignalFlow Is

SignalFlow is an automation tool. It reads trading signals from Telegram channels you choose to connect, parses them into trade instructions, and forwards those instructions to your connected broker accounts (MT4, MT5) via MetaAPI. That's it. We don't generate signals, we don't choose channels for you, and we don't decide your trade sizes — you do.

3. Not Investment Advice

SignalFlow does not provide investment advice, trading recommendations, financial planning, brokerage services, or any other regulated financial service. We are a software tool. Every signal copied through the Service originates from a third-party Telegram channel that you, the user, chose to follow. We make no representation about the accuracy, profitability, suitability, or legality of any signal or signal provider. You are solely responsible for evaluating signals and channels before connecting them.

4. Risk Acknowledgment

Trading forex, CFDs, futures, crypto, and other leveraged instruments carries substantial risk. You can lose more than your initial deposit. Past performance of any signal provider, channel, or strategy is not a reliable indicator of future results. Only trade with capital you can afford to lose. By using SignalFlow, you accept full responsibility for all trades placed on your accounts and all resulting profits or losses.

5. Your Account and Responsibilities

6. License to Use the Software

SignalFlow grants you a personal, non-exclusive, non-transferable, revocable license to use the Service for as long as your subscription is active and these Terms are in effect. We retain all intellectual property rights in the Service, including the codebase, parsing logic, UI, branding, and documentation. You don't receive ownership of any of it. You may not:

7. Acceptable Use

You agree not to: (a) probe, scan, or test the security of the Service; (b) overload the infrastructure with excessive automated requests; (c) use the Service to launder funds, evade sanctions, or commit fraud; (d) impersonate any person or entity; (e) interfere with other users' use of the Service. We may suspend accounts that violate this section without prior notice.

8. Subscriptions, Billing & Refunds

Plans

Current plans are Starter ($14/month), Pro ($19/month), and Lifetime ($179 one-time payment). Pricing may change for new sign-ups, but existing subscribers keep their original price unless we say otherwise in writing.

Free trial

New users get a 3-day free trial. Cancel before the trial ends to avoid being charged. After the trial, you'll be billed monthly until you cancel.

Cancellation

You can cancel your monthly subscription at any time from your dashboard or by emailing support@signalflow.fyi. Cancellation takes effect at the end of the current billing period; you keep access until then.

Refunds (monthly plans)

If you're unhappy with a monthly plan, email us within 7 days of the most recent charge and we'll refund it, no questions asked. After that 7-day window, monthly charges are non-refundable, but you can cancel at any time to avoid future charges.

Refunds (Lifetime plan)

The Lifetime plan is refundable within 7 days of purchase, no questions asked. After 7 days, the Lifetime payment is non-refundable.

Chargebacks

Filing a chargeback without first contacting us may result in account termination. Talk to us first — we'd rather refund a fair claim than dispute it.

9. What "Lifetime" Means

The Lifetime plan grants access for the operational lifetime of the SignalFlow product, not the lifetime of any individual person. If we choose to discontinue the Service, we will give Lifetime customers at least 6 months' written notice (by email) before shutdown, and we'll make a reasonable effort to provide an export of trade history before the Service goes offline. Lifetime does not entitle you to features that are later moved to separately-priced higher tiers, but we'll make a good-faith effort to keep the core copying functionality intact for Lifetime users.

10. Service Availability

We aim for high availability but do not guarantee uninterrupted service. Signal execution depends on the availability of Telegram, MetaAPI, your broker, network conditions, and market hours. We are not liable for missed trades, delayed fills, slippage, broker rejections, requotes, or any other execution outcome resulting from factors outside our direct control.

11. Limitation of Liability

Read this carefully — it caps our liability to you.

To the maximum extent permitted by applicable law:

Some jurisdictions don't allow certain liability limitations, so parts of this section may not apply to you. Where a limitation can't be enforced, our liability is limited to the smallest amount the law allows.

12. Indemnification

You agree to defend, indemnify, and hold SignalFlow (and its operator, contractors, and agents) harmless from any claim, loss, liability, damages, or expense (including reasonable legal fees) arising from: (a) your use or misuse of the Service; (b) your violation of these Terms; (c) your violation of any third-party right (including intellectual property, privacy, or contractual rights — e.g., your broker's terms or a Telegram channel's rules); (d) any trade executed on your account through the Service; (e) any tax or regulatory obligation arising from your trading activity.

13. Account Suspension and Termination

We may suspend or terminate your account, with or without notice, if you breach these Terms, abuse the Service, engage in fraud, or create legal or operational risk for us. We may also terminate accounts that have been inactive (no logins or signal activity) for more than 12 months. On termination, your access ends immediately; we'll process any earned-but-not-yet-delivered refund per Section 8.

You may terminate your account at any time by canceling your subscription and contacting us to request data deletion.

14. Changes to These Terms

We may update these Terms from time to time. If the changes are material, we'll email registered users at least 14 days before the changes take effect and update the "Last updated" date at the top of this page. Continuing to use the Service on or after the effective date means you accept the updated Terms. If you don't agree, cancel your subscription before the effective date.

15. Governing Law and Disputes

These Terms are governed by the laws of the State of Delaware, USA, without regard to its conflict-of-law rules. Any dispute arising out of or relating to these Terms or the Service shall be brought exclusively in the state or federal courts located in Delaware, and you consent to personal jurisdiction there. The UN Convention on Contracts for the International Sale of Goods does not apply.

16. Severability and Entire Agreement

If any part of these Terms is found unenforceable, the rest stays in effect. These Terms (together with the Privacy Policy) constitute the entire agreement between you and SignalFlow regarding the Service and replace any prior agreement on the same subject.

17. Contact

Questions, refund requests, or legal notices: support@signalflow.fyi.